Thermal scope recommendations

Lots of horror stories out there about Rix customer service right now...
I don’t think IRays customer service is very great either.

I haven’t heard anything about Rix except they pulled some BS on their influencers maybe? Got any links? I have the ST6 and it’s been solid so far.
 
I don’t think IRays customer service is very great either.

I haven’t heard anything about Rix except they pulled some BS on their influencers maybe? Got any links? I have the ST6 and it’s been solid so far.
Got any links? He sells thermals….
 
I don’t think IRays customer service is very great either.

I haven’t heard anything about Rix except they pulled some BS on their influencers maybe? Got any links? I have the ST6 and it’s been solid so far.

ST6 is a great optic! They obsoleted it recently and replaced it with the ST6 Lite.

iRay generally seems to be better and more consistent, but definitely not perfect. They all seem to have fairly cyclical CS, will be good for awhile, then go down hill, then get better.

Main places I see customer service feedback are in all of the Facebook thermal/predator hunting groups.

Rix got rid of ALL their pro/field staff and just recently replaced them. Upset a lot of people.

One thing we tell first time thermal buyers is to look at a thermal like an iPhone instead of a traditional day scope. It's an electronic device and can have issues. It will be outdated in 1-3 years and a new model will be available. A year after you buy it the price will be cheaper than when you bought it.
 
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