Schwab may be a $9T investment firm, but they are complete idiots when it comes to their web site and all related activities like buying and selling.
After my accounts were migrated from TD Ameritrade in Sept. 2023, I discovered a number of "features" in their software and notified them many times of these issues. These were not minor issues, but significant if a person was using their data/reports/etc. to make investment decisions.
Anyhoo, nothing was done after about a year and multiple notifcations so I decided to exit stage left once I get the right deposit bonus offer. Maybe that'll come in 3 weeks or 3 years but I'm long gone Sally when the right time and offer comes.
Eddie