Had a guy come in one day that even after two of us told him multiple times 7mm weatherby mag ammo would not work in his 7 rem mag. Yes, I understand it’s the same bullet but it’s not the same cartridge. He told us we were stupid and bought it anyways. Watched the news for a week or so after that one.
Had a guy come in and was tired of trying to find 7-08 ammo and wanted something similar (he specifically stated in ballistics and recoil) but with better ammo availability. Two of the kids working there were trying to sell him a 7mag because it was the same bullet. Still not sure why you wouldn’t suggest a .308.
Got in trouble after a customer chewed my ass up, down, left and right because someone, not me, told him we had lead free .300WSM ammo (we didnt) and he drove over an hour to get it. After a solid five minutes of getting a lecture, he asked “how this could happen?” I responded with “**** if I know. You should see the stuff I deal with everyday.” Apparently that was the wrong answer.
I worked there for 9 years and the entire time I was there all I was ever told is "customer service" and the "we serve the customer." During the covid ammo sale craze people were buying 9mm Makrov and .327 Federal thinking it was for their 9mm and .357 mag. I would move it to the other side of the shelf, away from the 9mm and .357 so people didnt get them confused. The store manager saw me do it and asked me why? I told him and he told me that if people arent smart enough to know the difference, thats their problem. So apparently serving the customer is second to making money.
Long way of saying that while most of the employees are dumber than a box of rocks. Most of the general public isn’t far behind them.
