Tenmile oil on lens- Eurooptic CS shoutout

[Turkeygetpwnd38]

I just got a tenmile delivered today. New, not demo. After opening it there was what I am assuming is oil on the objective lens. I attempted to get it off using wipes and wouldn’t work. I tried the q-tip/alcohol then Kleenex to try and remove it. It helped but there is still a film. I’m basically wondering if this could damage the coatings and worth returning or just keep trying to clean and it’ll be fine. The scope will be used, I wouldn’t worry about a cosmetic flaw but don’t know much about the lens coatings. Anyone with experience/knowledge have suggestions? @Formidilosus
Thanks in advance

 

[EdP]

Call Trijicon customer service. I don't think alcohol will affect the coatings but to be safe place the call. It may be possible that what you are seeing as an oil film is actually the lens coating.

 

[ETtikka]

Dish soap and water?

 

[Turkeygetpwnd38]

Call Trijicon customer service. I don't think alcohol will affect the coatings but to be safe place the call. It may be possible that what you are seeing as an oil film is actually the lens coating.

Gonna call in the morning, just didn’t know if anyone had an experience here.

 

[Doc Holliday]

Got any zeiss wipes?

 

[Turkeygetpwnd38]

Got any zeiss wipes?

Yea first thing I tried. It just smears it around, think they just don’t absorb anything.

 

[Doc Holliday]

Yea first thing I tried. It just smears it around

Wierd....I would def give them a call first thing in the morning and possibly return to where u bought it from if you can

 

[Turkeygetpwnd38]

Yea normally I would return no question but on a bit of a time crunch so wanted to avoid if possible. I’ll see what they say tomorrow.

Wierd....I would def give them a call first thing in the morning and possibly return to where u bought it from if you can

 

[orhunter1]

I just got a tenmile delivered today. New, not demo. After opening it there was what I am assuming is oil on the objective lens. I attempted to get it off using wipes and wouldn’t work. I tried the q-tip/alcohol then Kleenex to try and remove it. It helped but there is still a film. I’m basically wondering if this could damage the coatings and worth returning or just keep trying to clean and it’ll be fine. The scope will be used, I wouldn’t worry about a cosmetic flaw but don’t know much about the lens coatings. Anyone with experience/knowledge have suggestions? @Formidilosus
Thanks in advance
View attachment 462122

I am note sure how rifle scopes are made. But, based on what I know with telescopes a layer of oil is used in-between the two lens to correct the lens for chromatic aberrations and it could be that the oil has leaked due to break in seal. You should try to get a replacement.

 

[Turkeygetpwnd38]

EDIT- took the lens under a flashlight, found a scratch on ocular lens and a small manufacturing defect? Or very least looks sloppy, returning. I was on the fence about them, going to just stick with NF.

Called trijicon, they said there is no oil in the body of the scope, scope should be 100%. They suggested doing what I’ve been doing with the q tip and I could always send it back to them. Also said it wouldn’t damage any coatings. Normally I’d just send it back but going to keep trying to clean and see how it goes.

 

[Turkeygetpwnd38]

I’d like to shout out Eurooptics CS. Seems like one thing that took a big hit since Covid is CS. I emailed them this morning, they had a replacement shipped out, overnight, in an hour and sent me a prepaid label to send this one back.
It’s gotten to the point I expect terrible CS from just about everywhere now, glad to be pleasantly surprised.