- Thread Starter
- #21
OP
pyroducksx3
WKR
So I got my kuiu chugach today. Funny thing I replied to an email from sitka the same day I orderd the Kuiu stuff and my Kuiu product arrived before Sitka even replied to an email. The only dissapointment so far with the chugach is that when wearing it over the guide jacket it leaves just a little of the bottom edge of the guide jacket exposed. Fits great over the spindrift, which I figurfe is how I wil wear it anyway.
Heres the email I sent Sitka. I figure they might reply, right?
I was interested in the dewpoint jacket but talked to "Jeff" I believe and he said you would not be recieving any stock in the dewpoint jacket size xl. He said that all stock had been sold to retailers and Sitka would not be recieving any until next year. I am dissapointed as I had waited for the release of this item. I was waiting on ordering the stormfront gaiter, shooter glove, and possible the mountain gortex glove so that I could order the jacket and other items at once. Now to learn that the jacket isn't/wasn't available and the other items have gone up by 25% is frustraiting. Pair that with the inability to recieve prompt customer service and I am not in the least satisfied with Sitka. I recieve a **% discount through leoadventures and even with that I find myself looking elswhere for the products I need. I am still considering a few sitka items that aren't offered by other companies, primarily the gloves, but if I can find them elsewhere I will. I have ordered a Kuiu Chugach jacket to replace the dewpoint I was going to order from you. I have called Kuiu 3 times recently and have always had my call answered by a person, this is very important to me. I think you guys make excellent gear but just that isnt enough for me to hand you my money.
Heres the email I sent Sitka. I figure they might reply, right?
I was interested in the dewpoint jacket but talked to "Jeff" I believe and he said you would not be recieving any stock in the dewpoint jacket size xl. He said that all stock had been sold to retailers and Sitka would not be recieving any until next year. I am dissapointed as I had waited for the release of this item. I was waiting on ordering the stormfront gaiter, shooter glove, and possible the mountain gortex glove so that I could order the jacket and other items at once. Now to learn that the jacket isn't/wasn't available and the other items have gone up by 25% is frustraiting. Pair that with the inability to recieve prompt customer service and I am not in the least satisfied with Sitka. I recieve a **% discount through leoadventures and even with that I find myself looking elswhere for the products I need. I am still considering a few sitka items that aren't offered by other companies, primarily the gloves, but if I can find them elsewhere I will. I have ordered a Kuiu Chugach jacket to replace the dewpoint I was going to order from you. I have called Kuiu 3 times recently and have always had my call answered by a person, this is very important to me. I think you guys make excellent gear but just that isnt enough for me to hand you my money.
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