Remington Alpha 1 bolt rifles - what's happening?

[rem243man]

well nothing good to say for new rem they gave no update when I returned rifle, called when they had it 1st wk told me it was on the repair bench I called again 1/23 told me had rifle 4 days call them back in 2/3 wks well ups del it to me today 1/26 they replaced bolt & adjusted mag I own 3 700s adls the bolt on this alpha is twice as hard to close & open rem arms will not be bother with me maybe I got a lemon but I sure feel mighty cheated for 1800$

 

[rem243man]

i received alpha from repair replaced bolt & adj mag, mag will not feed, bolt still hard to operate. i called rem arms they sent shipping label it went to paducah ky 1st of march called 4/30 they said it would be 6mos before they get to look at it I called rem 4/30 they said nothing else could be done I guess this is what you get when they don"t have written warranty I've bought my last remarms product