Optic planet ?

Vandy321

WKR
Joined
Feb 5, 2019
Messages
2,424
Been that way all of Covid...can't even talk to a real person there anymore.

Better deals and better customer service to be had elsewhere.
 

amassi

WKR
Joined
May 26, 2018
Messages
3,969
Yes- I had two packages take over 15 business days from optics planet
What's amazing through all of this Midway usa has still had incredibly fast and efficient shipping even as hoarders started gobbling everything up I've yet to have a slow or delayed order from them

Sent from my SM-G892A using Tapatalk
 
Joined
Jan 16, 2014
Messages
469
They had great prices on an oryx chassis, and some magpul mags and ordered them 2 weeks ago, got the mags in 5 days, still waiting on the chassis...I sent 2 emails and got through with a phone call...I said hey what gives? She said the warehouse is backed up, so I asked for a discount, they took $25 off...still waiting...
 

mlgc20

WKR
Joined
Oct 29, 2018
Messages
1,192
Location
DFW, TX
I ended up canceling my order with them. They charged my credit card but then didn't have any time frame on shipping. And as said above, you can't talk to a real person. I just canceled via email. I do give them credit for actually cancelling my order and giving my refund in a timely manner.
 
OP
B

B.murphy

FNG
Joined
Sep 28, 2018
Messages
40
Location
oklahoma
They had great prices on an oryx chassis, and some magpul mags and ordered them 2 weeks ago, got the mags in 5 days, still waiting on the chassis...I sent 2 emails and got through with a phone call...I said hey what gives? She said the warehouse is backed up, so I asked for a discount, they took $25 off...still waiting...
Humm. Wonder if they even had the chassis in stock?
 

Stwrt9

WKR
Joined
Sep 16, 2015
Messages
564
Location
PA
All I've heard is horror stories about people ordering from Optics Planet. Not sure why anyone would continue to order form them. I'll stick with EuroOptic.
 

RCL

WKR
Joined
Oct 24, 2014
Messages
644
I am awaiting a shipment from Midway that shipped on the 4th and has yet to be delivered and I am only 350 miles from their location.
 
Joined
Aug 1, 2018
Messages
409
Location
Land of Chief Illiniwek
Ordered a part for my CVA Accura ML mid August then received email September 4 it was shipped. Nothing shows up so I dig on their website with my order # and it tells me to expect the item by October 26. Sorry not happening order cancelled. Not a great way to earn business.
 

Q child

WKR
Joined
Nov 8, 2018
Messages
533
I can't stand opticsplanet. Years before Corona they were completely incompetent on multiple orders that I placed. Just the same stuff that is being discussed here. Didn't have the products they said they did. Bad customer service. One time I complained on an optics order, so they gave me a coupon that did not apply to optics orders and expired almost immediately.
 

Q child

WKR
Joined
Nov 8, 2018
Messages
533
I can't stand opticsplanet. Years before Corona they were completely incompetent on multiple orders that I placed. Just the same stuff that is being discussed here. Didn't have the products they said they did. Bad customer service. One time I complained on an optics order, so they gave me a coupon that did not apply to optics orders and expired almost immediately.
Meh. This is a bit hyperbolic. What I meant is: I don't order from them anymore because I have had some lackluster experiences, and much better ones elsewhere.
 
Joined
Apr 8, 2020
Messages
341
I canceled an order with them this spring, when I ordered it said it was in stock, then the delivery estimate just kept slipping, after about 5-6 weeks I got tired of waiting and ordered from somewhere else
 

WesCAtoll

Lil-Rokslider
Joined
Jul 19, 2020
Messages
107
I can't stand opticsplanet. Years before Corona they were completely incompetent on multiple orders that I placed. Just the same stuff that is being discussed here. Didn't have the products they said they did. Bad customer service. One time I complained on an optics order, so they gave me a coupon that did not apply to optics orders and expired almost immediately.
I'll second this . You might get a good deal from optics planet. Buuuut, you might also wait an extra 2 weeks to save that $10
 
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