I'd suggest calling them or communicating through their store "contact us".
As an annoying customer and a store that's crazy busy with orders right before season, I just had great communication with Alex that started as emails and him answering all my questions and then a phone call to finalize the order and pay. Communication was great for answering my questions and getting exactly what I wanted at a smoking deal that wasn't even in stock. Now wait for the shipping which should happen next week. All that said, I'd suggest just calling the shop instead of questioning here.