I just received an order of reloading supplies from Midway USA that arrived with a broken ammo reloading tray and broken ammo box.
A quick call to their customer service line and ten minutes on hold due to call volume and a nice lady name Nautica answered. She pulled up my order and agreed to send out replacements with no questions asked or requiring me to send back the broken items. And, she is sending me two ammo boxes and three loading trays which is more than I ordered in the first place.
Midway USA will be the first place I look when I need shooting supplies in the future.
A quick call to their customer service line and ten minutes on hold due to call volume and a nice lady name Nautica answered. She pulled up my order and agreed to send out replacements with no questions asked or requiring me to send back the broken items. And, she is sending me two ammo boxes and three loading trays which is more than I ordered in the first place.
Midway USA will be the first place I look when I need shooting supplies in the future.