Jharm
FNG
- Joined
- Feb 17, 2025
- Messages
- 1
I just wanted to share my experience with meopta. Trying to get a decent level of customer service out of them was less than ideal. here is the first email exchange:
I found this unacceptable due to the cost of the spotter and complained about it. After some back and forth I learned meopta no longer has a division in the US so everything has to be shipped to or from the Czech Republic leading to high shipping costs. A $3 dollar eyecup had a $35 shipping charge and a process that seemed like a pain:
I complained some more and mentioned posting negative reviews and the customer service lady offered to send me the eye cup for free. I thought about it and asked if i could ship the spotter to them for a cleaning and inspection. I was told i could but the costs would start at $500. The whole experience rubbed me the wrong way and I decided they can keep the eyecup and i would not be sending them the spotter.
Ive had far better customer service experiences with both Vortex and Leupold on far less expensive glass. If i had a do over i would have went swaro, leica, or zeiss as the meopta was within $500 of them.
i would not consider purchasing meopta optics again, especially since there is no support here in the US.
I found this unacceptable due to the cost of the spotter and complained about it. After some back and forth I learned meopta no longer has a division in the US so everything has to be shipped to or from the Czech Republic leading to high shipping costs. A $3 dollar eyecup had a $35 shipping charge and a process that seemed like a pain:
I complained some more and mentioned posting negative reviews and the customer service lady offered to send me the eye cup for free. I thought about it and asked if i could ship the spotter to them for a cleaning and inspection. I was told i could but the costs would start at $500. The whole experience rubbed me the wrong way and I decided they can keep the eyecup and i would not be sending them the spotter.
Ive had far better customer service experiences with both Vortex and Leupold on far less expensive glass. If i had a do over i would have went swaro, leica, or zeiss as the meopta was within $500 of them.
i would not consider purchasing meopta optics again, especially since there is no support here in the US.
