Maven out of business??

[raccoon ridge]

Hi,
Is Maven Optics out of business?? I have sent 2 emails over the last week and several calls with no response back!
Can someone confirm??
Thanks

 

[sndmn11]

Not out of business

 

[Miflatlander91]

Highly doubt it since they just came out with new stuff

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[raccoon ridge]

Than why no response to 2 emails and 2 voice mail messages for the last 4 days?? That certainly doesn't reflect well on them at all.

 

[Mike Islander]

Hi,

Obviously you are "THAT customer" and they don't want to talk to you.

Thanks

 

[SHTF]

They are probably at trade shows or hunting Turkey.

 

[sndmn11]

800.307.1109 extension 2

 

[mtnrunner260]

What do you want from them? Lots of knowledge and probably insider knowledge on the board here.

 

[TexaninSconny]

Every time I call I’m on hold for 15-30 seconds tops, then I’m chatting with Mollie.

Don’t always get a quick response via email. Phone is the route to go.


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[zeroforhire]

They just posted new renderings of their headquarters. Doubt they are out of business.

 

[elkguide]

Mollie takes my calls, quickly.
Great customer service and responses.

 

[Rob5589]

Every time I call I’m on hold for 15-30 seconds tops, then I’m chatting with Mollie.

Don’t always get a quick response via email. Phone is the route to go.


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15-30 second wait?!! That's unacceptable!

Any trade shows going on? That will delay a response.

 

[elkguide]

Maven to Build New World Headquarters in Lander

LANDER, Wyo. (April 22, 2021) – Maven Outdoor Equipment Company, a direct-to-consumer brand known for offering world-class optics at affordable prices,

www.outsidebusinessjournal.com

 

[Firehawk]

My interactions with Mollie and Scott have been so good. Lots of communication and quick to respond. If they aren't responding, I am sure that there is a really good reason, but it really surprises me. My experience has been entirely different than that.

 

[Firehawk]

So I just reached out to Mollie on her work email this evening after I wrote that earlier response. She has already responded to me saying that she has made contact with Racoon Ridge today. Somehow, the emails weren't coming through from him before today. So...she has already spoken/responded to him and of course Maven is still VERY much in business.

 

[Petersen]

I got the maven b.3 for my daughter. Looked through them and very impressed. Really nice smaller binoculars.

 

[Kody212005]

Nope, alive and well