camping1601
WKR
- Joined
- Nov 13, 2014
- Messages
- 2,566
This is the exact mindset that will have people sending it back when they don't actually have the problem. Since you obviously do have the problem I would ask Frank if you could do both. Send your old one back for repair and get a discounted price on a new one and ship them both at the same time. The problems that this solves should not exist if your belt is properly sized and had the common loops sewn tight enough (as mine apparently were since I have no twisting issue).
If you are also having this problem then your belt is most likely too small as well, which may have caused the stitches to loosen if you had to pull to hard to crank it down. When ordering a new one, you should also talk to Frank about going a half size up.
When I order the new one I'm gonna see if they can make it an in between size.
I'm not gonna haggle over it, but just pay for it and sell the other.