At 81, I have dealt with my fair share of booking agents and outfitters. When booking directly with outfitters, I made poor decisions far more often than when booking through agents. Agents have resources and means to thoroughly vet outfitters, and better agents personally hunt with outfitters before they book for them. I first booked with HN, then known as Manasse Outdoor Adventures, in 2013 for a January 2014 MD and Coues hunt in Sonora, Mexico. I had the good fortune to hunt with the head honcho of MOA, Butch, who planned the trip to evaluate a new outfitter. I was informed from the beginning that the outfitter's operation was unknown, but I went ahead and paid the outfitter's full price, minus MOA's small booking fee, for an unknown adventure. Hunting trophies exceeded my expectations, and any agent could have used pictures of our smiling faces and trophies to easily sell hunts with this outfitter. But operations as a whole did not meet Butch's standards. I was impressed by Butch's ethical decision to decline to represent this outfitter. Since that first experience, I have booked hunting and fishing expeditions in the US (including Alaska), Mexico, and Central and South America every year with HN. The booking process is straightforward, and clients are provided with detailed information about payment terms and conditions, the outfitter's operation, preparation instructions, and ongoing updates. (Except in rare circumstances, it is standard business practice for agents not to reveal the outfitter's contact information before booking.) I know of specific conflicts between clients and outfitters where HN worked diligently with both parties to resolve their disagreements. Unfortunately, there are instances of bad faith beyond the control of HN. Based on 10 years of experience, one word sums up my opinion of HN: Integrity.