I had him flute a bolt a couple years back and it was done perfectly. They have a fairly large operation and have an excellent reputation. I was told there was something wrong with the CNC file for the truing and it crashed, destroying the action and fixture.
I sent a heavy Hart barrel back to them to re-contour to Remington standard sporter. Same thing happened, wrong numbers input. Jack called me personally and asked me what I wanted for a new barrel. Got it about a week later. It happens.