OK final update. I received a callback from the customer service rep and they're not quite sure why the code was coming up however they are going to honor the triple points for the purchase and they credited my account.
I thought the customer service regardless of the outcome was pretty responsive they got back to me timely they were polite and appreciative of the business. Overall a great experience.
I thought the customer service regardless of the outcome was pretty responsive they got back to me timely they were polite and appreciative of the business. Overall a great experience.