S&S ARCHERY
WKR
We have seen this a few times (I think 18 to be exact) in the last 3 years selling K4's and its almost always been someone trying to re-attach the bag to the top of the frame with meat in the load shelf. They are grabbing on to those tabs and pulling as hard as they can to get it back on the frame. We've done the best we can to educate people on how to use the pack but we still see this happening from time to time.
We did change how this tab was sewn back in 2024 to try and eliminate the issue and have only seen a couple of these since then. Not saying this is how it happened to you but that's been the general reason it happens. It's most likely the tear started previously and it just tore more during the hike that you noticed it.
Like people mentioned it would have very little, to no affect on how the pack rides on your back as the main straps are supporting the load and not those tabs.
Definitely send it back to us and Jake will get you squared away asap.
Steve
We did change how this tab was sewn back in 2024 to try and eliminate the issue and have only seen a couple of these since then. Not saying this is how it happened to you but that's been the general reason it happens. It's most likely the tear started previously and it just tore more during the hike that you noticed it.
Like people mentioned it would have very little, to no affect on how the pack rides on your back as the main straps are supporting the load and not those tabs.
Definitely send it back to us and Jake will get you squared away asap.
Steve