DO NOT PURCHASE FROM AERO PRECISION

I'm sure that was strategic on their part. Your action was probably destined for someone else until they needed to overturn your chargeback.

This whole thing stinks.
That was probably the action I ordered on Dec 26. I am having the same exact experience with Aero Precision. I purchased their solus when Midway had it marked down and loved it so I ordered their long action, action and to this day no communication. I will never order from them or use their products ever again.
 
That sucks to hear. I’ve used their stuff and it’s been great for the price. But I’ve bought it from a local dealer and not direct. Thanks for the heads up.
 
I picked up the action from my FFL on Friday. Come to find out they didn’t send a barrel nut or wrench to install the barrel nut. Luckily I bought a shouldered prefit so I won’t need it. Otherwise I would never be able to get ahold of them to send me those.
 
FWIW, I was in discussion with one of their guys to test out their newer Lite action last year.

He ended up leaving the company due to issues with the management and is no longer associated with them.
 
It's a shame what is taking place over there. I have in the past ordered direct from them without any issues and I like their products. I have a Solus rifle I ordered from Midway and liked it so I ordered their long action. Let's hope they turn it around.
 
I ordered something in stock, received a confirmation, and then radio silence. I sent two emails about a month and a half and then two months after placing the order to ask for a status. After hearing nothing, I sent another stating if I did not get a response, I would cancel the credit card charge. A day later I received a shipping notice. It’s not that I minded a delay; the non-responsiveness is my issue. Not a good look for Aero at all because I will never again order something from them, nor will I buy any Aero products.
 
I bought a Lahar 30 last year. It’s a beautiful can. Does what I need it to. My apprehension is, if I need it to be serviced, I’m SOL. So here’s to no baffle strikes! All the bad press, I’ll send my money elsewhere from now on.
 
Sad to hear these issues. Wait times are kind of expected anymore with anything firearms, but lack of communication is unacceptable. I stopped at their booth at the hunt expo and really liked their actions. People working seemed great and very knowledgeable. Maybe some issues like carbon6 went through last year. 🤷‍♂️ hopefully they get it turned around
 
I need a 223 bolt for my solus. They are the only ones with one in stock. Definitely not ordering from them.
 
I had some guys order some things (advertised as in stock) from Aero to be shipped to me (FFL). It took over 3mo for the items to come in without any communication between buyer and Aero. Multiple attempts at emails, chats, and phone calls were made from buyer to Aero in those 3 months.
 
I bought a lahar 30L from a local dealer. I hope I don’t have any customer service issues or warranty issues. Just to get a dang adapter I was on hold for 4+ hours. No email response. Now the bank is pulling the funds. Hope the can doesn’t have a problem. Otherwise it may end up a paper weight.
 
I was already on the fence, but after reading this here and few others I’ve spoken with seems like not a good idea.
 
I’m sure some people are already aware of this, but for those of you that aren’t, do not purchase anything from Aero Precision.

I purchased an action from them over 7 weeks ago. I gave them a month to ship the action before I tried contacting them. Since then I have spent hours on the live chat, phone, and sent numerous emails and have never once made contact with anyone or received an answer. I will never again purchase from or support Aero Precision. I would caution everyone to do the same.

It’s not even the fact of how long it’s taking them to ship it. If I would have just received one response from anyone then this wouldn’t be such a big deal. I hope I can save someone from the headache I’ve dealt with.
If you have reddit, reach out to their reddit page. A guy names Kirk is on a one-man crusade to get orders shipped. A true silver lining in the aero crap show right now
 
Sounds like a very shitty company.Boycott them and spread the word.Dont need companys like that!
What sucks is the didn’t use to be this way.

I really hope they can turn it around.

When Washington’s AWB was coming down they did magic to get lowers out to people before the deadline.

This sucks, but I am rooting they can unfuck this.
 
I was just about to post my sob story about aero, when an email comes about shipping notification. Lo and behold my order from 12/7 shipped! “In stock” they said. Bull.
 
What sucks is the didn’t use to be this way.

I really hope they can turn it around.

When Washington’s AWB was coming down they did magic to get lowers out to people before the deadline.

This sucks, but I am rooting they can unfuck this.
I hear ya. I ordered 2 lowers from them right before the ban and had them in a couple days. I don't know what happened to them. I sincerely hope some one from the company is reading this stuff.
 
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