Thing is some will have great customer service, next guy or two will have horrible service. A lot of it depends on each individual, what mood you catch them in, what kind of day they are having. A lot of variables to say that, this “x “ company has great service. I have used the warranty service of mathews which many find good, my experience was not stellar. I have used hha customer service once and it was good, Burris once, it was good. PSE once, not so good, Hoyt, not so good. Garmin once, it was ok. Wicked lights, not so good.