Companies with Great Customer Service

[lyle_destroys]

Not sure if there is any kind of thread on this but I've had great customer service with several companies lately. I wanted to be fair to them and pass it along.
-Camofire has been super easy with exchanges for sizing
-Klymit is going to repair a leaking sleeping pad I have no questions asked, even though I no longer have proof of purchase, less than an hour to reply to my email and get me an rma.
-OnX had an issue where I bought my premium account through google play then upgraded to elite through OnX. I was charged again for my premium accidentally. I emailed them and within the hour they had it fixed amd refunded.

 

[IdahoElk]

Black Ovis

 

[bobr1]

Stone Glacier has phenomenal customer service in my experience. Also, not really hunting or outdoor related but USAA, especially for how big of a company they are.

 

[LargeFarva]

Skre

 

[bat-cave]

Spot Hogg, DaySix, IronWill, Scheels, Lacrosse, Lathrop & Sons, Sitka

 

[Islanderflyer]

Eureka tents is awesome. Sent me a free connector on a twenty year old tent that I lost.

Rcbs is also awesome. No question asked replacement.

Ruger is good. They will eventually make it right.

 

[BackcountryBloodline]

Brennen @ lite outdoors is great to deal with.

 

[lyle_destroys]

Spot Hogg, DaySix, IronWill, Scheels, Lacrosse, Lathrop & Sons, Sitka

I've heard great stuff about the small businesses like daysix, ironwill, and lathrop also

 

[isItFallYet]

True Timber, Meindl USA

 

[Pgohil]

EXO MOUNTAIN GEAR!!!
,SKRE GEAR

Best two companies I've ever found in regards to customer service.

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[Shraggs]

ll bean is still a bench mark to me

 

[92xj]

S&S archery

Salewa

Kifaru

The three companies I have had the greatest customer service experience with in all my years of blowing money on this expensive hobby.

 

[MuleyFever]

I have had great CS from Tarptent and Thermarest.

 

[AMann]

Kifaru, FL, DaySix

 

[dtrkyman]

Vapor trail, Mathews, Big Agnes




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[JohnnyB]

Black Ovis, Mystery Ranch and Glock. They have all gone above and beyond to take care of my issues, even when my lack of reading comprehension or product abuse contributed to the interactions.

 

[GraveyardNRSE]

Kifaru and SO hands down. I really don’t know how you could get any better than these two.

 

[lyle_destroys]

Black Ovis, Mystery Ranch and Glock. They have all gone above and beyond to take care of my issues, even when my lack of reading comprehension or product abuse contributed to the interactions.

Dont lie, you have not had any issues with glock. Glock is perfection!

 

[Elk97]

Mystery Ranch - hands down the best customer service I've ever dealt with.

 

[tanker]

Mystery Ranch, Meindl, Sitka, Badlands, Columbia and Cabelas( I have heard BP has made this one go down in quality but my last return still went thru without a problem).