That's sad news. At the end of the day, businesses will have to decide whether they want to implement this technology and weigh the impacts to the world/country/city/town/community.
I think there are parallels with ai and the invention of firearms. These are both technologies that can/have fundamentally altered the course of humanity and balance of power. And being tools, we can choose to use them or not, and how we use them. There's sort of an interesting debate here about what responsibilities a company has to a community. In a simplistic view, If a company is public, they are obligated to continue growth as there's no reason to invest in a corporation if they do not make more money than they did last year. Ai is an enticing way to reduce costs, and therefore increase revenue. But as we're seeing, this can be detrimental to society.
I'm not necessarily endorsing any particular point of view right now, just some thoughts. But....If I had to take any stance, I think the public can expect businesses to take a certain amount of care for its community. As it's the public that pays for the roads, utilities and other infrastructure that businesses need to exist. They don't have to think of it as altruism, but as a necessary business expenditure to keep their business running. Not to mention that if people don't have jobs they won't be able to buy their products.