Carl @ ugly reloading 👍👍

[Lowhighlander]

Ordered a primer seater and some goodies few weeks ago, seater showed backordered so I figured it’d be a bit. Looked and I saw in stock but no shipping. Called him, he looked it up and said it showed shipped, that he did it all himself and a glitch happened and he wasn’t sure how but it hadn’t. He admitted fault and was VERY apologetic and said he’d get it done asap. Within minutes he called back and asked what I might could need to throw in extra. I said no worries but he insisted. Within 30 minutes I had tracking. In a day where folks deny deny deny it was refreshing for someone to own up, apologize then go above and beyond. Folks I like giving my business and hard earned $$. Most posts share an opposite experience, I wanted to share something good.

 

[elkguide]

If you just live life and ignore the 24/7 news cycle......
Life is good and filled with some very good people!

 

[reformedcitykid]

I ordered an Ugly Reloading Precision Primer Seater yesterday, had tracking just over an hour after placing the order and a delivery date of Monday. Bought the primer seater after a lot of deliberation as it isn’t a nominal amount of money to me, so I’m VERY happy with the turnaround time. Good customer service goes a long way in this day and age, can’t wait to get my hands on it!

 

[reformedcitykid]

Ordered the precision primer seater Thursday afternoon, had tracking and shipping confirmation an hour later. Original ETA was Monday (tomorrow), ended up in my mailbox Saturday morning! So fast that I was out of town and had to have a buddy swing by to grab it. Looking forward to putting it through the paces tonight, but Carl, if you see this, A++ service!