Orders placed prior to February will only receive the FedEx tracking notification, as those orders were processed through our old website, which was built on WordPress and doesn't work as well.
For orders placed from February onward through the new website, customers should receive both an order confirmation and a tracking notification once the order ships.
For most people, the FedEx notifications have been working well, but in some cases they do end up in spam or junk folders, so it may be worth checking there as well.
