I hunted with Arctic Air out of Fairbanks this fall. Our group was notified of a fuel surcharge shortly before putting down our final payment. This was not specified in their contract but they had half our money and we wanted to caribou hunt. Our hunt was initially booked with the previous owners. It seems as if Gary didn’t do his due diligence and maybe purchased the company without fully knowing how many hunts that previous owners had lined up.
From the get go communication was an issue with Russ/Gary and whoever else represented AA. They were constantly rushing and struggled to have enough people to transport hunters to/from air strip, hotel, hanger and Air BnB rented by AA where you could process your kill. They were late to everything and even asked hunters to do some of the work (like drive to Circle, AK).
Generally, groups were booked to fly in and out so quickly that any delay (we had weather and mechanical delays) would make the hunting groups pile up.
We had a great hunt but that shouldn’t be attributed to AA at all. They don’t (and can’t) scout locations. We rented the gear package. Most of it was decent but for the price they could have provided food that wasn’t expired (most tasted decent). Biggest issue is that the two water jugs provided had so many holes they didn’t hold water. The gear had clearly been purchased with company and not updated in any way.
I’d love to go on this hunt again but would never go with Arctic Air, at least while Gary owns it. This company is full of incompetence and it starts at the top.