Hectocotylus
WKR
- Joined
- Apr 1, 2016
- Messages
- 380
If I crank mine down tight nothing will move it
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
I’m having issues with mine. Would like to see if anyone else is experiencing the same.
I’ve had the adapter come loose probably 10 times so far and I think I’ve diagnosed the problem: when it’s installed, if you push up from the bottom of the arca plate, see pic below,View attachment 772308, the adapter stays tight. But if you push down, as in applying pressure on the top side of the metal contraption, see pic below,View attachment 772307… it will completely come loose with very little pressure. Here’s a screenshot from the video where it popped loose:
View attachment 772309
I’ve sent an email with a video demonstrating this to wiser. Anyone else have this issue?
I’ve triple checked the routing of the strap and it’s correct. I’ve even intentionally tried routing it a different way but no matter what it easily loses friction and falls off if I push it downward. I’ll let you folks know what Wiser says when they get back to me.