Blackstorm
Lil-Rokslider
This is the response I received a half hour ago from Black Ovis
Thanks for reaching out. We appreciate the feedback, and I can tell you that we're renegotiating all of our contracts with both USPS and FedEx due to this past season. We were unfortunately victim to a massive delay with orders during the Holiday's and a near month delay there after of "catch up" that occurred from both carriers that we found to be completely unacceptable.
The unfortunate reality is, the discussions we've had haven't resulted in us maintaining our "Free shipping" in the future if we utilize another service (UPS, Landmark Global, DHL, ETC) but we're seriously considering a change here soon. Trust me, your frustration with the shipping is most definitely our frustration.
This is a canned response from them as I paid for expedited shipping, but they must be getting a lot of heat because they developed a canned response to the shipping delays their customers are experiencing.
My wife ordered stuff for me thru Amazon a week after this order and it came right away via USPS in three days, go figure
Thanks for reaching out. We appreciate the feedback, and I can tell you that we're renegotiating all of our contracts with both USPS and FedEx due to this past season. We were unfortunately victim to a massive delay with orders during the Holiday's and a near month delay there after of "catch up" that occurred from both carriers that we found to be completely unacceptable.
The unfortunate reality is, the discussions we've had haven't resulted in us maintaining our "Free shipping" in the future if we utilize another service (UPS, Landmark Global, DHL, ETC) but we're seriously considering a change here soon. Trust me, your frustration with the shipping is most definitely our frustration.
This is a canned response from them as I paid for expedited shipping, but they must be getting a lot of heat because they developed a canned response to the shipping delays their customers are experiencing.
My wife ordered stuff for me thru Amazon a week after this order and it came right away via USPS in three days, go figure