I will be updating some on this thread since my whitetail season runs through February.
I’d like to first mention why I purchased SKRE clothing after considering all of the many options out there. It was the customer service before the sale that sealed the deal for me. I must have called in to talk to them a dozen times to ask various questions, talk sizing, material, etc.. I have only owned Academy or Cabela’s camo, and had never thought to purchase any higher end or technical type gear. Each time we talked, I never felt rushed, all of my questions were answered completely, and I felt good about my upcoming purchase.
Now moving on to purchasing my gear. I had planned to buy the whitetail bundle when it went on sale again because I had missed a big sale while short on funds. This came up during one of my many calls to SKRE. They told me in advance they were having some good sales for Black Friday/Cyber Monday, while a sale around this time of year isn’t surprising, the fact that they told me about it and touched on what they were going to put on sale and how it was going to be better than the bundle sale I missed was a surprise. I wound up purchasing considerably more than the whitetail bundle, more along the lines of the all-season bundle minus a few of the small items.
I was really impressed with the clothing when it arrived. I couldn’t believe how thin and light what I would be wearing was vs what I had been wearing for years. I tried on everything and of course everything fit well for the most part because I spent tons of time on the phone with SKRE making sure I was sizing correctly because I couldn’t try anything on before buying.
After trying on everything, I’ll touch on customer service again, but this time after the sale. I was accidentally shipped a 2XL in the hardscrabble jacket instead of the XL I had ordered. By the time I was done wondering why it didn’t fit as well as the rest of the stuff and actually looked at the size of the jacket, I was unable to wear for a hunt that weekend. I went online and used the return/exchange portal to setup my sizing swap and realized I wouldn’t be able to use it for my weekend trip this upcoming weekend due to shipping and processing times. I called in and talked to them and with ZERO hesitation they agreed to ship me the proper size jacket prior to receiving my return. They just took the word of a customer/stranger that I would send back their expensive jacket to complete the exchange. I emailed in a copy of my shipping label and receipt from the post office to SKRE along with thanking them for expediting my exchange, because I didn’t want them to think I might not ship it back. They replied to my email and thanked me for “all of my support” while it was them providing the great support. They did me a huge favor in making sure I would get my jacket in time for this weekend.
So far, I can’t say enough good stuff about my experience with SKRE and their customer service. I’ll get into the gear reviews as I wear it more this season. I am usually not dealing with as cold of temperature as most of you, but I am dealing with cold(to me, a southern boy) and very high humidity. I really hope the combination of merino wool and the rest of the system helps with the chill of the damp air for long sits.