I just got a new Steripen Ultra, but before I could use it for the first time I knocked it onto my hardwood floor. When I tried to use it I got the sad face and bulb icon indicating the bulb is broken or used up. Unfortunately, since I hadn't used it before I don't know if it came defective or if my drop busted something in it. Just curious how much others have beat up their Steripens and if they kept working.