Not sure when but I read a thread where they changed the warranty period on their coolers a while ago. I have had 2 friends with experiences with their customer service and it was impressive!! If you find something wrong with the cooler they have taken care of the person. On the other instance I they had a 'price guarantee' where if prices dropped before xmas time they would make up the difference and they did. (credited their CC)
I'm happy with the cooler and most of all the price! I couldn't pass it up.. There are a couple threads in the 'deal forum' about it too.
That's good to hear. There are so many options I wasn't going to risk it. I bought an Ozark Trail from Walmart for my step father. 5-yr guarantee. Probably getting made out of the same factory in China anyways.
I bought a pelican 45 last year at a Home Depot closeout. Very happy with it so far.