If they say make something like 30% on these that's like 150 bucks to hear the amount of daily bitching that definitely wouldn't be worth it to me. I couldn't ever do retail.
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RokStok
- Thread starter Ryan Avery
- Start date
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This is exactly what I thought of when the dude was right on queue with the no UM products for you!This is super helpful. Mind if I send you a pm and pick your brain on it or if you could show me where you relieved pressure? I took a dremel to it and have reduced the deflection when tightening but it’s still deflecting.
WeiserBucks
WKR
They brought it on themselves and there's no other way to look at it at this point. I don't know or care what the margins are, they shit the bed and the membership here continues to stand up for them as if nothing has happened. It's not getting better, it's getting worse. Luckily anything that Form recommends makes people drool all over their keyboard, pull out their credit card and the cycle will simply continue.
So is QC directly proportional to profit?
More right to complain the more expensive the product?
mxgsfmdpx
WKR
- Joined
- Oct 22, 2019
- Messages
- 8,781
QC is important no matter the price point. Our systems that I develop for work are 100s of thousands of dollars and guess what, we still send out turds every once in a while too.
No company no matter the size, and no human or robot doing the QC is ever perfect.
Has this process been perfect? Hell no. Has UM always answered or returned phone calls to make things right. Hell yes.
I gotta say I agree on calling them out on the missed red carpet thing. Especially given where that process came from in the first place. But mistakes happen, and stocks aren’t life and death.
The bitching appears to be in direct proportion with the hype over the stock. Those guys shared a ton with the development, which got a lot of people involved and excited. Given the road here, the response seems pretty reasonable. No one is out to get them or wants to see failure on here, that I can tell.
The bitching appears to be in direct proportion with the hype over the stock. Those guys shared a ton with the development, which got a lot of people involved and excited. Given the road here, the response seems pretty reasonable. No one is out to get them or wants to see failure on here, that I can tell.
9.3koolaid
WKR
Day 1 LE green here, I would've canceled 6 months ago if I didn't want the damn thing so bad.
9.3koolaid
WKR
What does your boss say if you blow a deadline?
Did you send the turds out a year after they were supposed to be delivered?
ChrisAU
WKR
How was the QC on your rokstok?
I do agree with most of your comment and appreciate the heck out of UM for supporting a market that others aren’t.
I will say that the turds seem to be more than “every once in a while” right now. The additional “red carpet QC” process failing is particularly a bad look. This level of QC is pretty basic and shouldn’t fail.
Sure you can PM me. I can take a look at it in the morning and maybe send you some pics.
That’s been my whole thing. It’s priced right, it’s a great design, I appreciate being open to taking on a consumer lead design, I appreciate the growing pains with manufacturing. But just be more clear about it:
“Hey, the orders simply aren’t going to be able to be filled in a timely manner (we kid) if we hold stocky’s to the original quality we wanted. You’re welcome to cancel the orders. We are going to push the rest of the original round of orders out as fast as we can. QC will check for major structural defects but we will not be doing order checks and calls, sending shipping notices, cosmetic checks or some of the other processes we stated at the start. Simply too many stocks don’t pass the red carpet process and the integrity of our quality control system is important to UM. We will continue to warranty the product and believe in the design. Thanks for everyone’s patience and we will continue to make improvements to deliver the product as we originally imagined with the quality we strive for.”
That would make it easier to gloss over these things and provide more validity to the ultra fan boys claims of unrealistic expectations.
The purpose of a check list is not just to put checks on the list, though I see them used that way far too often (also in a setting with potentially lethal consequences). I always ask “were all the tasks on the checklist completed?” Not “did you do the checklist?”
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regulator795
Lil-Rokslider
I love the Vortex warranty. I'm really rough on my gear and have used it a couple of times. In fact, this has reminded me I need to send my range finder in to have a new eye piece added because I broke the other one off.And Vortex....
I don’t have a RokStock.
I don’t think they have an inlet for a Gen2 Ruger American yet.
I don’t have a RokStock.
I don’t think they have an inlet for a Gen2 Ruger American yet.
Huh, go figure
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