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I emailed them, they don’t sell replacement legs if you break one. However, it is covered under a 2 year warranty. If you break the trekking pole legs after 2 years you’ll just have to buy a new one? Pretty much what the cust service rep told me.
I just placed an order for one, I’ll report back when it comes in. It’s the right size legs to replace my Slik 634. I’m just worried about the head with my spotter on it. We’ll see. I can’t believe no one else has tried one yet.I was waiting to see if anyone was gonna get one first but I guess I might just have to be the guinea pig lol
I agree, I was shocked that they didn't even think about disassembling one and offer to sell me a leg. They would have had other parts left over to offer to others...I wouldn't have minded buying a leg or a leg section but zero help save for "here's 10% to help purchase another tripod that we can't service in the future" ??? I mean come on!I do not like what is being talked about with the customer service/support. That kind of worries me. I think they are really dropping the ball on this as the tripod has great potential for backcountry use. It’s a pretty big chunk of money to not have any replacement parts.