OnX won't let me log in

[mt terry d]

Or reset my password.

The map screen just shows a map. It doesn't show me my location
or public/private or owner's info
I try to reset my password and
it just sends me an e-mail to reset . I hit "reset password"
Then I get "404 page not found"
I go back and click on the "if the link above isn't working...."
and I click on that then I get the third screen
put in my e-mail and I get the first screen again
over and over and over..........

Am I missing something or do I just delete the whole d*mN app and move on
as I'm not too enamoured with it anyway?

Is there another app that shows public/private and ownership?
That's pretty much all I use it for.

 

[wapitibob]

call onx, they're open
866-373-0910

 

[mt terry d]

Will do. Thank you.

 

[mt terry d]

Haven't been home during calling hours but it let me in today.
However it just showed where I am on the map; no private/public
notations.
A screen popped up that said a bunch of stuff is not included anymore
without buying an upgrade.
I bought a year subscription last fall.
Am I still not logged in correctly or something or did they
pull the old Bait & Switch ?

 

[wapitibob]

Been this way for a while.

 

[mt terry d]

It was not like that when I renewed for 1 year.
So, are you saying it is a Bait & Switch?

If so, I’ll need to not renew this fall.

Is there another app that shows private/ public ownership and owners’ names?

 

[onX Hunt]

It was not like that when I renewed for 1 year.
So, are you saying it is a Bait & Switch?

If so, I’ll need to not renew this fall.

Is there another app that shows private/ public ownership and owners’ names?

It sounds like you may be logged in with a different email address than the one you purchased your membership with. This is something we see quite often. If you're not able to call us during business hours, please send us an email at [email protected] and we'll get it straightened out for you.

 

[mt terry d]

It sounds like you may be logged in with a different email address than the one you purchased your membership with. This is something we see quite often. If you're not able to call us during business hours, please send us an email at [email protected] and we'll get it straightened out for you.

Sounds like that was it.

The gal on the phone was very patient and helpful. I'm good to go now.

Thank you.