I have three Moultrie cell cams I bought this year. I don't know the model but they are their lower end cameras. One leaked and filled up with water after about 3 weeks. The second just stopped taking pictures after a month for no apparent reason. Battery is good and SD card is at 5%. I walked right in front of it waving my hands and nothing. I pulled it and I haven't restarted it yet to see if still works. Third one is working great. I'm not impressed. The Tactacam Reveal I bought has been 100% reliable and the picture quality is way better.
Hi again, just realized how far behind on this thread I am. I must not have had my notifications activated.
Anyway, I’d never doubt a man‘s experience but yours is not typical with mine. Not sure if you had their previous generation of cell cams before the Edge?
Anyway, these guys have great CS and I can say it as a consumer, not because they’re a sponsor as I call the same hotline as everyone else and they don’t know my association with Moultrie, nor do I tell them.
I got three Edge cams last summer and two are still in the field operational, with no break since I put them out. They are set to only send a check-in a day as there were no animals in the area over the winter but I’m about to fire them back up.
a third was out all winter and pulled it in May. It was working fine with 50% battery left (it was in a high traffic area with daily pics multi times per day and a lot of subzero temps too).
I brought it home and my daughter used it to watch the feral rabbits around our place. They finally left so I pulled the cam and shut if off. it sat a few weeks and when I went to fire it back up, it wouldn’t turn on, even with fresh batteries.
Here is the CS part.
I called Sunday 6/25 around 9AM MTN. Got an immediate answer, a quick diagnose, and a shipping label was on the way. I sent the other camera back and they said I’ll have a replacement within 7 days of activating the shipping label.
All this to say, be sure and get ahold of their CS. Not sure if your cams are in warranty, but maybe, and even if not, good companies have a way of sending out good mojo if a customer is having problems.
Let us know and sorry it took so long to respong. my notifications are on now.