Not at all, been trying to get in contact with them for weeks. Don’t care what quality of work they do, I’ll never send anything else to them and I’d advise no one else to either.Not good.
Over two weeks of constant calls (leaving voicemails), emails, and Facebook messages because I don’t know of any other way to get in contact with them.Out of curiosity, how long have you been trying to reach them?
I do have that, but still can’t get in contact with them and speak to someone.Long Rifles Inc communication "must read"
Just a shout out and info to guys that complain about smiths. LRI is fast!!!! And you get automatic updates!!!! If you continue to complain about no communication or understanding where your rifle is at in process there are alternatives... shipped action on Monday. Got notified when the...www.snipershide.com
Google found this…
Yes, but after that nothing and they still won’t answer emails, phone calls, etc.Did you get the email when all your parts had arrived and were checked in? LRI is solid, I have only had them flute bolts but turnaround time is fast.
Definitely not trying to slander their names or question their work which is top notch. I was just trying to see if anyone had a direct contact I could call and try to get a few things changed before they started work!That's odd. I've never had any issues getting hold of them. A month or two ago I called because of some weird bolt handle issue I was dealing with and they immediately got 2 people on the phone to talk me through it.
You ain’t lying! Paid a lot and want some changes before they started is all lol!Interesting I have no idea then. I know some shops have pretty strict hours when they answer the phone but I have never heard of LRI being one of them. For what they charge for cerakote there better be gold flakes in it lol.
The process now is you pay, checkout, and then send it to them for any work. So I’ve already paid over $800 and can’t get any response. So they have my rifles and my moneyAnother point of reference…
I was trying to have a Tikka worked on by them last year. After 3 months of calling, emailing and even showing up at the building, I was finally able to get ahold of them and discuss the build. After being asked to send details in writing on the work I wanted done (and doing so) I never heard from them again. This was in July. I emailed and called for another 3 months before deciding to take my money elsewhere. They seem to do phenomenal work, but after getting a single phone call in 6 months of reaching out and ghosted, they lost me.