Kifaru buckle and K clip change I discovered

Joined
Dec 26, 2013
Messages
4,076
Location
Edmond, OK
This maybe old news but I’ve just encountered it. Wanted to share so nobody else is misled.

Just received a new a Ranger Green Sherman pocket and I’m super disappointed. Ranger green fabric is fine but they’ve switched to some darker brown buckles and some silly snap D things instead of K clips.

Neither Al’s Sporting Goods nor Kifaru mention anything about a color or parts change. Both websites show the Sherman with the older CB buckles and K clips.

Called Kifaru CS and they claim they switched colors and hardware style about a year ago but haven’t updated the website. No option for an exchange or trade for the CB buckles or K clips. However, they’re willing to sell me some K clips but CB buckles aren’t available any longer. No more K clips because they were causing wear and these new style snap clips are “stronger”. (I’d like to see some guys do pull ups with these snap D clips like they did with the K clips). The rep said everything is changing or has been changed to this new hardware and he’ll advise the website people of the needed picture change.

***Yes, I understand buckle color doesn’t really matter in the grand scheme and it really exposes my “matching gear OCD” but….I pay way too much for this stuff to not get exactly what I want in terms of matching colored hardware. I should’ve at least been shown what I was gonna receive and have the option to avoid the initial purchase. Those silly snap D things are just ridiculous and a downgrade from the K clips. IMHO

Al’s was super cool about the refund and offered free return shipping for the mishap. Gotta give them an excellent customer service experience. Kifaru has definitely let me down, possibly for the last time.

Just a heads up for anybody ordering new Kifaru gear and expecting the old CB buckles and K clips.

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That's a bummer. Your experience doesn't surprise me. I recently went to their site to find the pack specification page they used to have. Couldn't find it. Wrote an email to Kifaru and received a response that went something like...
Hey, I'm sorry for the lack of dimensions. We are working on getting more detailed on the website. What pack are you for and the dimensions of it. I can get them for you.
I didn't want any one specific pack at the time but wanted to shop and see what would work best on my Duplex Tactical frame. Sending emails back and forth for different packs was not what I had in mind.
Subsequently, I bought an EXO K3 and am happy.
 
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