inreach explorer + not sending texts?

[bojangles808]

I have an inreach explorer +, maybe 3 or 4 years old. subscription is current. normally just use it for day hunts for when I don't have service for piece of mind for my wife. I was hunting last weekend and sent a text to me and my wife as a test as I haven't used it in a while. texts didn't;t go through but text to the test@inreach account sent me a reply back. thought I might need a firmware update as I hadn't updated it in years so I updated the firmware today. still no text to me and my wife's phones again. ( I turned phone off and on after the firmware update). test text to Garmin test account worked again. did a factory reset, test text to Garmin test account worked again but nothing to wife and my phones. any ideas what the issue is.

 

[mtnbound]

I have an inreach explorer +, maybe 3 or 4 years old. subscription is current. normally just use it for day hunts for when I don't have service for piece of mind for my wife. I was hunting last weekend and sent a text to me and my wife as a test as I haven't used it in a while. texts didn't;t go through but text to the test@inreach account sent me a reply back. thought I might need a firmware update as I hadn't updated it in years so I updated the firmware today. still no text to me and my wife's phones again. ( I turned phone off and on after the firmware update). test text to Garmin test account worked again. did a factory reset, test text to Garmin test account worked again but nothing to wife and my phones. any ideas what the issue is.

Do you have stored contacts in your unit or did you type the numbers in manually when you sent the messages?
Did you send the message to you and your wife separately or as a group message?

 

[bojangles808]

Do you have stored contacts in your unit or did you type the numbers in manually when you sent the messages?
Did you send the message to you and your wife separately or as a group message?

Typed out manually at first but I also added myself as a contact and sent it that way too. messages were sent individually

 

[mtnbound]

Typed out manually at first but I also added myself as a contact and sent it that way too. messages were sent individually

Ok, sounds like you are doing it right. My old unit would only work with stored contacts.
When you power up the unit does it show your GPS coordinates? These were discontinued but still worked with the system but that may have changed.