Holy Buckets FoxPro!

[Where's Bruce?]

When I shipped my old FoxPro FX5 back to the company cuz it stopped working, I wasn’t sure what to expect. I didn’t call first, I just shipped it to em with a note telling them the darn thing won’t work with batteries anymore (works fine when plugged in) and that the remote had steadily lost signal power and would only work (sometimes) if I was within 35 yards. A few days after I shipped it, I received an email from FoxPro acknowledging arrival of my unit at their plant…no other comments.

Today, a week later the unit was returned with a note on the invoice stating they had replaced the battery pack (had a corrosion issue) and also replaced the transmitter module with an updated version in the remote. The amount shown on the invoice was $0.00.

I am rarely surprised anymore, especially in a positive way and I must admit that FoxPro’s superior customer care and eagerness to stand behind their product greatly exceeded my expectations. I never imagined free repair and shipping. It never entered my mind. I am writing this because anyone considering a game caller needs to know what kind of company they are purchasing from…and because FoxPro earned this review. This is a stellar company! My advice? Buy a FoxPro. They won’t letcha down.

 

[Browtine]

FoxPro is top notch in my book as well.

 

[Floorguy]

how long ago did you buy it and was it still under warranty? I have one that I got for christmas 2-3 years ago and the on off switch stopped working. Its definitely not a still covered under warranty.

 

[Where's Bruce?]

how long ago did you buy it and was it still under warranty? I have one that I got for christmas 2-3 years ago and the on off switch stopped working. Its definitely not a still covered under warranty.

Bought mine 2nd hand years ago...no questions asked, they just repaired it and shipped it right back. Amazing!

 

[Floorguy]

sweet thanks for the info

 

[gethuntin]

i bought a used foxpro and sent it in for an upgrade 3 years after it left the fatory- no charge. Very stand up company.

 

[orelkaddict]

Good to know info as I have been looking at getting an E-caller

 

[IrishnId]

FoxPro is always awesome to deal with. One of the best customer service examples out there.

 

[gethuntin]

I have had the same results from Foxpro excellent customer service and i was not even the original owner.

 

[littlebuf]

yeah foxpros a top notch outfit. nothing but good reviews on there CS. one of these days ill send in my old FX3 and have it converted to the fury. thats one of the best deals around too. being able to update your same call for less than half price of a new one

 

[gethuntin]

oops didnt realize this was an older thread and already commented a while ago.

 

[AnimalChen71]

When I shipped my old FoxPro FX5 back to the company cuz it stopped working, I wasn’t sure what to expect. I didn’t call first, I just shipped it to em with a note telling them the darn thing won’t work with batteries anymore (works fine when plugged in) and that the remote had steadily lost signal power and would only work (sometimes) if I was within 35 yards. A few days after I shipped it, I received an email from FoxPro acknowledging arrival of my unit at their plant…no other comments.

Today, a week later the unit was returned with a note on the invoice stating they had replaced the battery pack (had a corrosion issue) and also replaced the transmitter module with an updated version in the remote. The amount shown on the invoice was $0.00.

I am rarely surprised anymore, especially in a positive way and I must admit that FoxPro’s superior customer care and eagerness to stand behind their product greatly exceeded my expectations. I never imagined free repair and shipping. It never entered my mind. I am writing this because anyone considering a game caller needs to know what kind of company they are purchasing from…and because FoxPro earned this review. This is a stellar company! My advice? Buy a FoxPro. They won’t letcha down.

My FOXPRO has stopped working on batteries. I hope to find an adapter to plug into a backup battery pack.

 

[308_WIN]

Always had good luck with Foxpro callers.

 

[Adamsfj]

That's great to hear and makes me glad that I too purchased a Foxpro caller