Email troubles

[KsRancher]

My email is a hotmail account. I am not getting any emails from CDOW and I used to up until this springs application season. I called them and they said they are sending them but they are getting rejected. I am pretty dumb when it comes to tech stuff. I can't find anything in my email that has them blocked. Is there some settings or something wrong on my end? Any help would be much appreciated

 

[Glendon Mullins]

could u have by accident marked it as spam or something and hotmail blocked that address? if so there is a way to look at who you have blocked in hotmail

I dont remember how exactly but there is a way lol sorry

edit*** ok i went to my email and figured it out,

there should be a picture of a gear in the top right corner, for settings click it and it will bring up a screen, then go to "junk email" and once there you should see something that says "blocked senders and domains" look through that list and see if you blocked them by accident

 

[KsRancher]

I found the "gear". But from there I don't see a "junk email". I can go to my junk folder but can't find any settings there.

 

[cnelk]

Hotmail? Isn’t that similar to aol.com?

 

[Glendon Mullins]

I found the "gear". But from there I don't see a "junk email". I can go to my junk folder but can't find any settings there.

when u click the "gear" does it not bring up a window that starts with "layout" and there is a list right below layout, that says "compose and reply" and so on and so forth?

I am on a desktop, r u on a phone?

 

[KsRancher]

On an Android phone.

 

[jzeblaz]

On an Android phone.

Hi the 3 lines at the top left and it should give you the "Junk Email" folder.

 

[Poser]

I deal with this frequently at work with clients using Hotmail, @msn.com and other types of email.

1. Check your Junk folder for the missing emails.
2. Make sure your mailbox isn't full or close to its limit.
3. Check your Inbox filter and Sort settings.
4. If Focused Inbox is enabled, check your Other tab for the missing emails.
5. Check your Blocked senders and Safe senders list.
6. Check to see if email Forwarding is enabled.
7. Check if your account is blocked.
8. Remove some connected accounts in excess of 20.

Finally, get off Hotmail and all things related to microsoft. The customer support is non existent

 

[KsRancher]

Hi the 3 lines at the top left and it should give you the "Junk Email" folder.

I can find the junk email. They're just aren't any settings when I get there

 

[KsRancher]

I deal with this frequently at work with clients using Hotmail, @msn.com and other types of email.

1. Check your Junk folder for the missing emails.
2. Make sure your mailbox isn't full or close to its limit.
3. Check your Inbox filter and Sort settings.
4. If Focused Inbox is enabled, check your Other tab for the missing emails.
5. Check your Blocked senders and Safe senders list.
6. Check to see if email Forwarding is enabled.
7. Check if your account is blocked.
8. Remove some connected accounts in excess of 20.

Finally, get off Hotmail and all things related to microsoft. The customer support is non existent

Nadda

 

[Jskaanland]

Try and whitelist their email/domain.

How to whitelist or blacklist email address in Hotmail - IPSERVERONE

1. Login to your Hotmail, click on the Settings icon at the top right side of the page, expand it and click on More Mail Settings 2. Click on Safe and blocked senders 3. Click Safe Senders 4. Insert the email address you want to whitelist , then click Add…

www.ipserverone.info

 

[KsRancher]

Got home and got on my wifes computer. Things look way different than on a phone