Our hospital EMR rolled out AI to assist with replying to patient Mychart messages. The automated replies are nowhere near accurate, nor do they actually answer what the patient is asking.
"Hey Dr. XXX, I've been on methotrexate for a while and my psoriasis is still flaring. What would you suggest at this point?"
AI reply - "Methotrexate is a dihydrofolate reductase inhibitor....."
I don't use it.
"Hey Dr. XXX, I've been on methotrexate for a while and my psoriasis is still flaring. What would you suggest at this point?"
AI reply - "Methotrexate is a dihydrofolate reductase inhibitor....."
I don't use it.