Crispi customer service!

[Adam Gibbs]

I bought a pair of Nevada's this fall. While hunting in them shortly after I noticed the stitching in the tongue was coming undone. I sent Crispi an email with pics showing what happened. I asked if I could could using them the rest of the fall and send them back when done. No problem there. They sent me a shipping label and when I was ready I boxed them up and sent them to the company they use for repairs. That was just before Christmas. I received them back today, good as new. Pretty quick turnaround with the holidays and all. Communication with Crispi was excellent.

 

[bradr3367]

How do the lace locks on your Nevada's work? Mine do not lock the laces at all. I've emailed Crispi but no response.

 

[Adam Gibbs]

Are you talking about the gray hook that are set back further than all the other eyelets are hooks? They seem to lock just fine. I'm assuming you have the factory laces but maybe try a thicker lace?