Company went Above and Beyond

Team4LongGun

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Thought I'd share. H1000 is truly a unicorn these days, and one fellow member on here gave me a heads up on some in stock. I missed the boat on 8 lb jug, but did catch them in time for a 1lb er. Long story short, I sent an email about my situation and not wanting to pay $40 shipping for $30 product.
About an hour goes by and I get a phone call asking if I want another 1lb or 2, or an 8 lb'er! I ended up getting my 8 lb jug within 5 days. With everything going on, to get a phone call from a company truly wanting to help a customer is rare these days. If I understood things correctly, they get shipments daily and a phone call may find you what your after even if website says out of stock. Don't quote me, but it worked in my case. *No affiliation.
They have earned my business for sure.

 
Who did you call? Hodgdon directly or did you call a retailer? Anyway that is great customer service
 
I called reloading unlimited-they are a small outfit that really took care of me. I put the link to their site in post above. Their # is on website
 
Good stuff, I got some ADG brass from sheels the other day it was the only place I found it in stock after it was delivered creedmoor sports had it up for like 11$ cheaper per 50, sheels price matches I sent an email asking if they’d match after I bought it and they refunded 22$ within the hour.
That’s excellent service ^, I’ve called and emailed a bunch of powder suppliers over the past month looking for RL26 and never heard back from any of them I finally got lucky someone posted it here and I got some
 
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I had an extremely similar situation with the same company. It ended up being almost a month before my powder arrived but every week I got a phone call and an email staying in touch with me. That means a lot and I will definitely be using them for my next order if at all possible.

PGohil
Wv

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