Can/will Carter repair this?

[RockyMountainWest]

I was shooting today and managed to break the thumb release button thing off my Carter First Choice. I was at full draw and relaxed my shoulder for a split second too long which made the bow shoot which yanked my release out of my hand. It went flying and glanced off my bow and landed about ten yards in front of me in two different pieces. Yeah, I know I’m an idiot. Does anyone know if Carter can repair this? I emailed them already but I’m assuming it’ll be a few days before I hear back from them. Thanks!

 

[Marbles]

Glad you are ok.

 

[RockyMountainWest]

Glad you are ok.

Well thank you for the kind words

 

[TX_Diver]

My friend had excellent customer service from Carter for that exact same issue (possibly twice ).

Both times the release was fixable.

 

[RockyMountainWest]

My friend had excellent customer service from Carter for that exact same issue (possibly twice ).

Both times the release was fixable.

Well I’m glad your “friend” was able to get this taken care of and thank your for letting me know. I feel much better now

 

[Noklok]

Great company. Great CS. If they can fix it they will.

 

[ResearchinStuff]

They never responded to my email in 2021, I hope you have better results.

 

[elkguide]

I broke the return string on my Carter Quickie and after a phone conversation they sent me the repair cord and I was back in business. Great company and great releases.

(I now have a couple of backups just in case I screw up again!)

 

[bojangles808]

i would just call them they are pretty easy to work with

 

[JStol5]

Glad you’re okay. Check your bow too to make sure nothing is wrong there…

 

[RockyMountainWest]

i would just call them they are pretty easy to work with

I’ll probably give them a week or two to see if they respond to my email and then I’ll give them a call. Thank you for your response

 

[RockyMountainWest]

Glad you’re okay. Check your bow too to make sure nothing is wrong there…

Yeah I’m fine thank you. Just felt like an idiot for awhile but I’m not too worried about it anymore. Stuff happens.

 

[jpiniewski]

I did the same thing and it was fixed by Forest Carter many years ago. He even talked to me on the phone. !! Great CS... --JP

 

[RockyMountainWest]

Just to give an update, Carter was able to repair my release no problem. Their customer service was amazing and they seem like really good people. Glad to have done business with them.

 

[jpiniewski]

Glad to see it worked out for you !!! --JP

 

[Txswift]

Glad to hear it, I’ve always had good luck with their CS