Can somebody fix a chewed up Mystery Ranch?

[Hiwayman92]

I got a new Beartooth 80 this spring and only used it for shed hunting. Apparently the Yorkie decided that antlers tasted good enough to chew my bag up, so I need some new straps and a few holes patched up. I haven’t checked with MR yet, but I’m sure somebody has been in my shoes and has some experience.

Thanks!


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[MidGAHunter]

I would just give them a call and discuss the damage.

 

[couesbitten]

You should contact pods8, he owns rugged stitching and has sewn packs and various attachments for a number of people on Rokslide. Go down the DIY thread and you can see some examples of his work.

 

[michihunt]

I had a red squirrel chew through my pack lid on a hunt this past fall. It mangled the zipper and needed a patch. I called up Mystery Ranch and They fixed it up for a reasonable price. $35 plus shipping if I recall. I was a good experience and the fix looks great.


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[muddydogs]

You might call MR but rumor has it that there customer service has fallen off. Seems like they have a big government contract and don't have time for us common folks. I've had a couple field people stop in this spring to see if MR would fix a hole or strap or two and they reported that they were treated poorly and told that they didn't have time to deal with repairs.

 

[rjf611]

I had a great experience with their customer service recently.

https://www.rokslide.com/forums/threads/mystery-ranch-customer-service.129366/

 

[Desk Jockey]

My experience with MR customer service has always been top notch. I would take a few pics and email it to them and then call during business hours.

Pods8 is a solid dude too so that is an option.

If you live close to a big army base like Bragg or something, someone around there doesn’t custom gear work and repairs

You May also want to check out upholstery repairs and boat top / sail repair places. My local sail shop is actually quite helpful.

 

[Kevin Dill]

I too have had outstanding customer service experiences with Mystery Ranch. I would go them with your bag damage first. If they can't do it for whatever valid reason, there are plenty of good alternatives.

 

[backcountry_hunter]

I've had to deal/use their CS off and on for the last 10+yrs and have had outstanding experiences. As recently as this spring. They've had gigantic Gov contracts since almost their inception so I'm not sure why it would change now.....

 

[jspradley]

I'd just call MR, have a laugh at your dog eating your pack, don't try to BS them about what happened like some folks do and see what they can do.

 

[Hiwayman92]

Thanks guys, MR will be my first call.


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[Marine2131]

Just the customer service makes me want to buy one of their packs

 

[richiexu]

I would call MR first as their service is great or at least they know who you should approach for such fix

 

[ytlogger]

I just want to know what it costs to have a Yorkie mounted...