Below is my email to Satpaq with a link they provided. Unfortunately the link has long since time-out. But back when I checked the initial cost was very similar but slightly lower than initial cost of InReach (unit and message pack). The advantage to Satpaq at that time was that texts did not expire as long as you purchased at least the minimum each year, providing major savings over time.
RE: Service plans {26103313} | |
Wed, Feb 5, 2020 6:34 pm
SatPaq Support Team (
[email protected])To:you Details
--reply above this line--
Thank you for contacting SatPaq Customer Support. We will research your issue, and an agent will get back to you by the end of the next business day.
If you have already received a similar message, you are receiving this message because we have given your new question a new ticket number.
Please reply to this message if you find you have additional information you want to add to your request.
I have looked at your site with interest. However, your site mentions a cost of message range. Obviously you have message packages, but your site fails to show them. As such, the consumer (me) is unable to compare the value of your product to your competitors. Frankly, this lacking information leaves me with the feeling that Satpaq is trying to sucker people into pruchasing the product before understanding the full operating cost. Although I am still interesting in the product, this is a huge turnoff. Furthermore, as I discuss competitor products on several social media boards, I find myself unable to discuss or promote Satpaq due to the lacking message package prices. Granted, I realize that Satpaq is limited to it's coverage area due to not being on the Iridium satellite network. However, it obviously will fill the needs of those in North America. In short, I believe not advertising your message package rates on your site is causing a significant loss to the Satpaq company; as for me, without knowing the message package rates, Satpaq is off my list of choices.
https://ictwic.jitbit.com/helpdesk/User/[email protected]&[email protected]&userHash=9bd44752040adc946857362315bb3efa&ReturnUrl=https://ictwic.jitbit.com/helpdesk/Ticket/26103313