bcjoe
FNG
- Joined
- Oct 18, 2024
- Location
- Texas, Wyoming, Colorado
I just wanted to give Black Ovis and Alaskan Guide creations kudos for their phenomenal services once again.
I accidentally bought 3 tripods from Camofire because of a glitch either on my phone or the app. I called to cancel but was unable to get it done. Jake the rep just said they will send me the return labels and have the extras sent back and did not even ask what happened. It was not really their fault but mine. It did not matter they just take care of the problem and move on. Did not have to wait on hold, talked to the same guy both times and answered immediately.
I had a AKC bino cub harness that I had for 8 years, and the rangefinder zipper had broken. It's been a great bino harness and wanted it fixed because you get attached to certain pieces of gear. I sent in the warranty form and my harness expecting to pay whatever it was going to cost to have it fixed. Less than a month later I received a brand new upgraded bino harness at no charge with no requests or requirements. That harness was old, and they did not have to warranty it, but they did no questions asked.
We are blessed as hunters to have some of the best companies in the world to deal with when our stuff fails or wears out. Thank you Black Ovis and Alaskan Guide Creations.
I accidentally bought 3 tripods from Camofire because of a glitch either on my phone or the app. I called to cancel but was unable to get it done. Jake the rep just said they will send me the return labels and have the extras sent back and did not even ask what happened. It was not really their fault but mine. It did not matter they just take care of the problem and move on. Did not have to wait on hold, talked to the same guy both times and answered immediately.
I had a AKC bino cub harness that I had for 8 years, and the rangefinder zipper had broken. It's been a great bino harness and wanted it fixed because you get attached to certain pieces of gear. I sent in the warranty form and my harness expecting to pay whatever it was going to cost to have it fixed. Less than a month later I received a brand new upgraded bino harness at no charge with no requests or requirements. That harness was old, and they did not have to warranty it, but they did no questions asked.
We are blessed as hunters to have some of the best companies in the world to deal with when our stuff fails or wears out. Thank you Black Ovis and Alaskan Guide Creations.
