Bear Cape Disaster - How to Handle?

Bartbux

FNG
Joined
Sep 14, 2024
Messages
5
I went on a Spring Bear Hunt in May of 2022. I thoroughly enjoyed my time and shot a beatiful color phased bear.

In fact, I sent a friend to hunt with the same outfitter a year later - however, I mentioned to him to bring his cape with him...even if the Outiffter offered to ship it.

Why? After 1 year, I had still not received my cape from the Outfitter despite promises to do so...and I had left feeling as though the Outfitter was distracted with booking other hunts while trying to wrap out our business...

Nearly 2 years later, my cape showed up at my front door step...in a box, no insulation...no care in the packaging, just an entire bear cape in a cardboard box.

After killing the bear and getting off the mountain, we stopped at a gas station complex within 2 hours, I bought ice to cool off the cape (not the outfitter), brought the cape to the Outfitter's house. Outfitter laid out the cape in his garage and (hopefully?) he put it in his freezer.

Suspecting a possible problem given the Outfitter's handling of the cape and lack of communication over the course of 2 years, I dropped the cape off with a highly reputable taxidermist - voicing my possible concerns. We agreed to send the cape to the tannery and see what happened when it came back...

Well, it was a disaster. Hair missing on both sides of the muzzle and nearly an entire ear - obvious signs of bacteria and hair loss. So much hair missing, no amout of special taxidermy magic could fix...

I paid the Outfitter, tipped the guides well and was pleasant in my communcations - and made an investment in the tannery only to have the cape come back in an unusable condition.

I solicit your thoughts on whether:

1. To mention this to the Outfitter;
2. To ask the Outfitter to make some accomodation;
3. To move on - remember the hunt for what it was - a pile of fun - and find a new adventure.
 

waspocrew

WKR
Joined
Apr 2, 2022
Messages
863
Location
MT
Agreed - reach out to see what they say, but likely won’t admit to any issues and unlikely to have any recourse.
 

CorbLand

WKR
Joined
Mar 16, 2016
Messages
8,005
Option 1 - The outfitter will probably just say "sorry" and move on.
Option 2 - The outfitter will probably not take any fault in it. What type of accommodation is going to be sufficient for you?
Option 3 - Probably the best option.
 
Joined
May 13, 2015
Messages
3,951
Obviously the outfitter did not flesh and salt your cape in a proper-timely manner. It is such an easy issue to avoid. Sorry to hear about your issue.
 

bigv

Lil-Rokslider
Joined
Nov 28, 2018
Messages
193
Location
south dakota
I would 100% contact outfitter. Be pleasant about it but be truthful. His care ruined your trophy. I wouldn't ask for any sort of refund etc but I'd make sure they he/she knows your disappointment. A really good outfitter would try to do something to make it square, like small refund, money off on another hunt etc. However, i would bet it all that won't happen. Let them know they tarnished your memory and move on.
 

IdahoBeav

WKR
Joined
Jan 29, 2017
Messages
867
I went on a Spring Bear Hunt in May of 2022. I thoroughly enjoyed my time and shot a beatiful color phased bear.

In fact, I sent a friend to hunt with the same outfitter a year later - however, I mentioned to him to bring his cape with him...even if the Outiffter offered to ship it.

Why? After 1 year, I had still not received my cape from the Outfitter despite promises to do so...and I had left feeling as though the Outfitter was distracted with booking other hunts while trying to wrap out our business...

Nearly 2 years later, my cape showed up at my front door step...in a box, no insulation...no care in the packaging, just an entire bear cape in a cardboard box.

After killing the bear and getting off the mountain, we stopped at a gas station complex within 2 hours, I bought ice to cool off the cape (not the outfitter), brought the cape to the Outfitter's house. Outfitter laid out the cape in his garage and (hopefully?) he put it in his freezer.

Suspecting a possible problem given the Outfitter's handling of the cape and lack of communication over the course of 2 years, I dropped the cape off with a highly reputable taxidermist - voicing my possible concerns. We agreed to send the cape to the tannery and see what happened when it came back...

Well, it was a disaster. Hair missing on both sides of the muzzle and nearly an entire ear - obvious signs of bacteria and hair loss. So much hair missing, no amout of special taxidermy magic could fix...

I paid the Outfitter, tipped the guides well and was pleasant in my communcations - and made an investment in the tannery only to have the cape come back in an unusable condition.

I solicit your thoughts on whether:

1. To mention this to the Outfitter;
2. To ask the Outfitter to make some accomodation;
3. To move on - remember the hunt for what it was - a pile of fun - and find a new adventure.
Did the outfitter mention any reason why he wanted to keep the cape and ship it? Were you unable to take the cape back with you after the hunt?

Since you enjoyed the hunt, I think option 2 is the best chance of getting anything. Make a friendly request for a discount on another hunt. Do the hunt. Take the cape back with you after the hunt, and then be done with the outfitter for good.
 

FRANKBUCK

FNG
Joined
Dec 17, 2024
Messages
8
I would 100% contact outfitter. Be pleasant about it but be truthful. His care ruined your trophy. I wouldn't ask for any sort of refund etc but I'd make sure they he/she knows your disappointment. A really good outfitter would try to do something to make it square, like small refund, money off on another hunt etc. However, i would bet it all that won't happen. Let them know they tarnished your memory and move on.
Not sure about the lower 48 but I know outfitters in AK are held pretty close to the fire on stuff like this. If the hide was properly fleshed and salted, the chances of slippage diminishes greatly. Guides/outfitters in AK are supposed to take care of the client's hide. I would contact your outfitter and see if he offers a solution. Chances are, he may not. But you never know.
 
OP
B

Bartbux

FNG
Joined
Sep 14, 2024
Messages
5
Outfitter offered to freeze and ship given my travel schedule - I flew and the cape would not be frozen prior to flying.
 
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