Anyone have MSR/Cascade Design contact?

[Turkeygetpwnd38]

I’ve been trying to get in touch with them for over a month. I can’t get an email back, the two phone numbers I call I cannot get a human no matter the option I pick. Wondering if anyone knows someone or a different number? Thanks.

 

[Tom Meadows]

Same results as me unfortunately! Trying to get some repair work done on a reactor burner. Calling on the phone you just get referred back to the email support by a voice recording. I have followed up repeatedly. Below is the info I’ve been using.

[email protected]
(800) 531-9531

 

[Turkeygetpwnd38]

Same results as me unfortunately! Trying to get some repair work done on a reactor burner. Calling on the phone you just get referred back to the email support by a voice recording. I have followed up repeatedly. Below is the info I’ve been using.

[email protected]
(800) 531-9531

Yup same here. I’ve had warranty work done through them several times before with no issue. Odd for sure, can’t get a human on the phone.