Anyone ever have Vortex Refurbish anything?

[nphunter]

Curious if anyone has had anything refurbished by Vortex. I have some Razor binos that I have been using and they are showing signs of wear.
They still work great but i would like to have them replace eye cup rubber, polish a scratch out of a lens and paint the body since it’s worn through in several spots.
I know I could just back over them with my truck and get a new pair but I don’t feel right doing that.
Would love to hear any experiences from others on costs on having non-warranty work done.

 

[Poindexter]

Yeah. I have picked up various things from AAoptics.com. They always have a good supply of refurbished Vortex glass.

No problems and just as good as new in all products I have had.

 

[nphunter]

Yeah. I have picked up various things from AAoptics.com. They always have a good supply of refurbished Vortex glass.

No problems and just as good as new in all products I have had.

I guess I should have been more clear. I’m wondering about having mine refurbished or they will do it and what it would cost. I will call them next week but just figured I’d ask if anyone else has used that service. I’m sure they do a great job.

 

[Huntin Fool]

I think I’ve herd where people send there binoculars in and vortex cleans them up and replaces any worn items on them, basically refurbishing them.

 

[Poindexter]

I guess I should have been more clear. I’m wondering about having mine refurbished or they will do it and what it would cost. I will call them next week but just figured I’d ask if anyone else has used that service. I’m sure they do a great job.

My bad. I misread. On reread it was clear enough.

 

[DooleyVT]

I sent them a diamondback spotter last spring that took a beating on hunt the previous season. It came back to me in about 2 weeks as good as new. No charge except shipping.

 

[SomeJackassOnAForum]

Curious if anyone has had anything refurbished by Vortex. I have some Razor binos that I have been using and they are showing signs of wear.
They still work great but i would like to have them replace eye cup rubber, polish a scratch out of a lens and paint the body since it’s worn through in several spots.
I know I could just back over them with my truck and get a new pair but I don’t feel right doing that.
Would love to hear any experiences from others on costs on having non-warranty work done.

You can't polish a scratch out of a lens. Lenses these days have coatings on them that are bonded to the lens. If you "polish out" a scratch, you're also polishing off coatings. They can probably replace the lens for you, but they aren't going to be polishing it.

 

[justinspicher]

I have had them replace parts in a set of binos and fix a couple of scopes that wouldn’t hold a zero.

 

[PredatorSlayer]

Curious if anyone has had anything refurbished by Vortex. I have some Razor binos that I have been using and they are showing signs of wear.
They still work great but i would like to have them replace eye cup rubber, polish a scratch out of a lens and paint the body since it’s worn through in several spots.
I know I could just back over them with my truck and get a new pair but I don’t feel right doing that.
Would love to hear any experiences from others on costs on having non-warranty work done.

Yeah, they do a good job. Sometimes I think they might just swap them out with new ones.

 

[svivian]

I’ve sent in my rangefinder many times and it comes back looking like new. The only bummer I had was a pair of the Japanese made razors I sent in with a serial number less than 500. They sent me new ones back instead of the original.

 

[Flogger]

That really sucks because the Japanese version razors were definitely a step above the gen 2’s in my opinion

I’ve sent in my rangefinder many times and it comes back looking like new. The only bummer I had was a pair of the Japanese made razors I sent in with a serial number less than 500. They sent me new ones back instead of the original.