- Dec 27, 2019
As someone who worked in automotive manufacturing for 32 years, I can tell you for a fact that the overall quality of any vehicle is directly a result of the relationship between Engineers and Bean counters (accountants)... Most American vehicles start as a concept with no regard to cost... As the design comes closer to reality the marketing/accounting folks establish the market that it is going to and the potential price point that the market will bear.. Basically they take a 100K truck/car and de-engineer it to the price point that the marketing folks want.. The engineers then de-engineer it even more to bake in a profit margin... When the vehicle comes to market, you the buyer, is left with a vehicle that has been changed from a vehicle with all the best of everything to one that has plastic, rubber, fiberglass and other components that break.. Also, add to the engineering changes that are made to facilitate ease of manufacture. This usually results in further breakage, recalls, and high service costs to get fixed.. I have an F250 and there are actually components on the engine that require a complete cab removal to repair (Poor engineering).. Also, remember that manufacturers have to support their dealers... For example when Lexus first became a household name there were many dealers who had to close their doors. They couldn't make it just on sales.. The Lexus was so good that it did not generate enough out of the ordinary maintenance to keep dealers working... Believe me dealers love recalls, it makes them a lot of money and is 100% backed by the manufacturer... You will get lemons in any make/model.. The Japanese have very superior quality control systems and methods. Also, when an American manufacturer has waste/scrap/defects he writes the loss of and carries on.. In Japan the workers gather around the scrap/waste and morn its loss... The Japanese are very sensitive to waste of any kind (time, material, cost, etc, etc).. Being on an island with limited resources has engrained the need to conserve resources into them. Many of the better performing American manufacturers have adopted many of the Japanese Quality systems and those who have are better because of it.. I have been in the Georgetown, Ky. Toyota facility many times and most of Ford, GM and Chrysler/Dodge plants around the country... The variation in manufacturing methods, quality systems, plant quality culture explains why in many cases quality varies from company/product... I could tell you stories that would make your blood boil, but I won't here.. Good luck to all...