What is wrong with my OnX?

[11boo]

This is getting old. I am updated and everything in the upper half which is also where I have a lot of maps uploaded. No sat imagery and blurry everything. iPhone 13. 6.3gb of OnX data, 66gb out of 256gb on tHe phone. Gotta be something simple.

 

[11boo]

I sent OnX an email detailing the issue. I’ll see what’s up.

 

[JRay]

Are you possibly in Offline Mode and looking at a low resolution stored map?

Have you tried deleting and reinstalling the app?

 

[11boo]

I have tried on and offline. I need to try deleting the app/reloading. My maps are all med resolution.
kinda waiting on a reply from OnX. I’ll give them a few more days.

 

[bat-cave]

FWIW, I have had really good support from OnX, so hopefully they are responsive!

 

[onX Hunt]

View attachment 560645
This is getting old. I am updated and everything in the upper half which is also where I have a lot of maps uploaded. No sat imagery and blurry everything. iPhone 13. 6.3gb of OnX data, 66gb out of 256gb on tHe phone. Gotta be something simple.

It looks to me like the Forest Visitor Maps layer is turned on. If you go into your Map Layers, then into the Road, Trails, and Rec folder and turn off the Forest Visitor Maps layer, does that clear things up?

 

[dtrkyman]

You have alyer turned on. Call them their service is outstanding!

406 540 1600

 

[11boo]

It looks to me like the Forest Visitor Maps layer is turned on. If you go into your Map Layers, then into the Road, Trails, and Rec folder and turn off the Forest Visitor Maps layer, does that clear things up?

Great call, but Chris at your customer support beat you. Well done, I can now frolic about with a clear map!
it was the forest visitor layer. Not even sure how that got turned on.
Thanks all!

Great customer service team they have, do not hesitate to use them.

I do kinda wonder why a layer is causing that issue.

 

[Marche hunter]

I was having same issues glad to know it was on my end also

 

[11boo]

We have the layers available. i guess we need to figure out which ones cause problems.

 

[Sykes]

Anybody else loose the miles marked on trails? Mine used to show it along with red, yellow and green for the trail steepness. All gone now

 

[onX Hunt]

Anybody else loose the miles marked on trails? Mine used to show it along with red, yellow and green for the trail steepness. All gone now

Do you see the Trail Slope and Trail Mileages layers in the Roads, Trails, & Rec folder in Map Layers? Are they currently turned on?

 

[Sykes]

Do you see the Trail Slope and Trail Mileages layers in the Roads, Trails, & Rec folder in Map Layers? Are they currently turned on?

Thank you, I don't know how I missed all that.

 

[Gumtree801]

I did the same as you. All cleared up now.