Hello,
I always read this forum but never posted. I hope this post is acceptable to the Rokslide community. I am not trying to rubbish a company, simply want to warn others of my experience.
I own a Zeiss Diavari 6-24x56 T* FL. This scope spent its life on a 6.5 and hasnt been impacted. It was sent to Zeiss as it was not tracking.
Zeiss found:
1. BDC defective
2. Scope not "recoil proof" objective lens loose
3. Reticle dirty (dont ask me how)
4. Parallax requires adjustment
I was quoted half the new cost of the scope to repair it.
This was then listed as a result of wear and tear. Yep, wear and tear - apparently a loose objective lens is wear and tear on a top tier scope.
Furthermore, a 10 year warranty is far below the standard around of 30yrs - lifetime. I kept thinking to myself, if this was a Razor or pretty much any other U.S. company, it would have been repaired/replaced no questions asked. One would think it embarrassing for a company of Zeiss's stature to produce a scope that has a objective lens that gets loose.
Yes the glass is excellent - but really would prefer a Razor or other scope with LIFETIME warranty. I know Schmidt from friends experiences still stand behind their scopes even after their technical warranty.
I wrote back to Zeiss asking them to stand behind their product especially that they have charged me half the price of a new Zeiss V8 for failures that show the poor quality of their top tier scope. They responded with asking me whether or not I want repairs done or whether I want it returned. This response, was inadequate as they did not address any of my concerns.
Was the glass and name worth the end result? In my opinion, definitely not. Be warned.
I always read this forum but never posted. I hope this post is acceptable to the Rokslide community. I am not trying to rubbish a company, simply want to warn others of my experience.
I own a Zeiss Diavari 6-24x56 T* FL. This scope spent its life on a 6.5 and hasnt been impacted. It was sent to Zeiss as it was not tracking.
Zeiss found:
1. BDC defective
2. Scope not "recoil proof" objective lens loose
3. Reticle dirty (dont ask me how)
4. Parallax requires adjustment
I was quoted half the new cost of the scope to repair it.
This was then listed as a result of wear and tear. Yep, wear and tear - apparently a loose objective lens is wear and tear on a top tier scope.
Furthermore, a 10 year warranty is far below the standard around of 30yrs - lifetime. I kept thinking to myself, if this was a Razor or pretty much any other U.S. company, it would have been repaired/replaced no questions asked. One would think it embarrassing for a company of Zeiss's stature to produce a scope that has a objective lens that gets loose.
Yes the glass is excellent - but really would prefer a Razor or other scope with LIFETIME warranty. I know Schmidt from friends experiences still stand behind their scopes even after their technical warranty.
I wrote back to Zeiss asking them to stand behind their product especially that they have charged me half the price of a new Zeiss V8 for failures that show the poor quality of their top tier scope. They responded with asking me whether or not I want repairs done or whether I want it returned. This response, was inadequate as they did not address any of my concerns.
Was the glass and name worth the end result? In my opinion, definitely not. Be warned.
